PROFESSIONAL STANDARDS: Andy Marosvari (BOI) is the Chairman for NATCA
National Professional Standards. Garth Koleszar (ZLA) and Josh Cooper (SCT) are
members of the National Professional Standards committee. Their report is below.
The Professional Standards program is in its 8
th
year and continues to have a positive
impact on the professionalism of controllers nationwide. The program has about 530
active members, with a total of over 820 trained to serve as committee members
representing every facility in the National Airspace System. Committee members receive
training on communication skills and conflict resolution during a three-day course taught
by NATCA. We have two upcoming classes on the schedule: SCT Sept 5-7 and MSP
Sept 25-27.
To date, the Professional Standards program has received 2,739 submissions with 90%
of those being resolved. That's 2,472 issues that NATCA was able to resolve the issue
at the lowest level, peer to peer, without management involvement in the outcome.
Approximately 70% of those cases are submitted by management, demonstrating the
FAA's belief that the peer to peer method used by the program is working. The
recidivism rate is very low, indicating that the one on one discussions between
committee members and controllers has a long-lasting, positive effect on the safety of
the system and the professionalism of our controllers.
We now have an active PS tab on the NATCA website. It covers information for
FacReps, members, and PS members, with contact information for all active
Professional Standards Committee members and District chairpersons. We also have a
link to email us directly. Please take a moment and check it out!
If you have any questions about the Professional Standards Program, please don't
hesitate to contact any of the NATCA National Professional Standards committee
members at ps@natca.net
.
Josh Cooper
Garth Koleszar
Andy Marosvari
Lydia Baune
