NATCA Bookshelf

I have been working on touching base and developing processes for the daily interactions with the various NATCA reps as well as FAA personnel that the HP role requires. I have come to realize that there are almost no areas where human factors and performance does not have some kind of footprint or involvement with. There are a number of research projects that are transitioning to the stages of setting up dates and confirming field facility sites. We are pursuing a behavior marker study to be done in conjunction with NASA. This study could help identify key indicators that can be recognized leading up to employees finding themselves in situations where they can become overwhelmed. This study could also help employees with self-awareness of their own behaviors and physical conditions. We are also engaged with two research studies involving CAMI. These studies deal with effectiveness of training in filed facilities and some new actigraphy work in an effort to better understand several avenues involving fatigue. Finally, I have begun working with the national rep for training, Tom Adcock. Tom and I have discussed a number of areas that human performance effects in regard to training. We are working together on projects inside N90, the NDIS program, and incorporating human factors material to be taught at the FAA Academy. OPERATIONAL PLANNING AND SCHEDULING (OPAS) Jason Doss (ZJX) leads the NATCA effort for web-based scheduling and other operational programs. His report is below: WMT Scheduler Extensive testing of changes to the WMT scheduler was completed in preparation for the migration to MyAccess authentication. After a thorough review of the issues from the last migration attempt, we were able to identify the problem that prevented the previous migration from being successful and worked with the developer to thoroughly test and fix the issue. Additionally, we would like to thank the members from Jacksonville Center for their invaluable help with testing the fix – their efforts were invaluable to the process. We worked collaboratively with the Agency to schedule the migration and agreed to a three- hour outage on Nov. 15. The developer was able to complete the migration and initial testing in a little over two hours and brought the site back up with MyAccess authentication enabled. We again performed thorough tests to validate the changes and remained in contact with the developer, help desk, and controllers in the field to ensure any issues were addressed quickly. Fortunately, the migration was successful, and no issues were reported. Earlier in the week, an issue was reported that impacts requests for pay period one. When a user enters a request for Jan. 1-5, they are automatically redirected to pay period two,

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