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NIW Today 2019

A publication of the National Air Traffic Controllers Association

Issue link: http://natca.uberflip.com/i/1116985

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NIW Today | 20 Good relationships are the key to getting things done and are essential when your success is dependent on others. Too often, we look at relationships as an "all or none" scenario. This class will show why building sustainable relationships will lead to greater success and will give techniques on how to accomplish this objective. GUIDELINES TO BUILD LASTING RELATIONSHIPS R R Become a great listener. R R Ask the right questions. R R Pay attention to the whole person. R » Notice their body language and tone. R R Remember important things. R » Names, important aspects, and factoids. R R Be consistent and manage emotions. R » Beware of mood swings and speak up if experiencing strong emotions. R R Be open and share when the time is right. R R Be you! Great things in business are never done by one person. They're done by a team of people. – Steve Jobs Legislative Activism and You BUILDING RELATIONSHIPS Most good relationships are built on mutual trust and respect. – Mona Sutphen Most people do not listen with the intent to understand, they listen with the intent to reply. – Stephen R. Covey

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