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25 a little trouble … controlling the plane for some reason." Immediately thereafter, the aircraft descended below the minimum IFR altitude (MIA). Keeling immediately informed the pilot of nearby obstructions and provided guidance to avoid them. He also gave an update on the McKellar weather, since a special observation had just been published, and provided navigational guidance to assist the pilot in aligning himself with the final approach course at McKellar. Keeling stayed in constant communication with the pilot until he was established on the Required Navigation (RNAV) for Runway 20. The pilot landed safely at McKellar Airport. Keeling's composure in this situation helped save the pilot's life. He immediately understood the effects that the pilot was encountering. With a loss of pressurization, disorientation, and an aircraft that was difficult to control, Keeling was able to step in and advise the pilot when he descended to a dangerously low altitude in close proximity to obstructions. Ray worked the situation like a conductor leads an orchestra. He coordinated with other sectors, kept the pilot abreast of changing weather conditions and alternative options and, most importantly, was able to reassure the pilot that he would get him safely on the ground. You never know when you will have to respond to an emergency situation. Ray did not hesitate; he reacted to the moment at hand and was the calm, cool, and collected voice that pilots depend on. He utilized all of his resources at his disposal. Ray showed how the intense training that controllers endure comes to life in situations like this. That, along with his professionalism and knowledge of the area, showed that failure was not an option. » Southern Regional Vice President Jim Marinitti:

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