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Daily Dispatch: March 3, 2015

A publication of the National Air Traffic Controllers Association

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TUESDAY, MARCH 3, 2015 NATCA DAILY DISPATCH 7 Spotlight: Steve Hansen Safety Activist Award Panel Recap: Foundations of Professionalism Panel Recap: Human Factors in Pilot/Controller Communications NATCA is proud to renew what has become a cherished Communicating for Safety tradition: the presentation of the Steve Hansen Safety Activist Award. Named for the chairman of the NATCA NSC, the award is presented to a member who has made extraordinary achievements and has worked tirelessly on NATCA's behalf to be a leader in furthering the cause of aviation safety. The award was first presented at CFS in 2011 and Hansen was the first recipient. Previous winners also include Mike Blake (2012), Andy Marosvari (2013), and Leanne Martin (2014). While each winner has contributed their skills, dedication, and work ethic in different ways, with varying areas of expertise, there is one thing that ties them all together: they are all passionate about safety and aviation. Blake was recognized for his three decades of dedication and leadership on programs including safety reporting systems and the Confidential Information Sharing Program (CISP). Marosvari was saluted for his work on Professional Standards and his six years of service on the NSC, while Martin was honored for her dedication to a vast array of safety programs and initiatives, which have had a profound impact on the National Airspace System. Today we induct a new member into this prestigious club. Join us in the Rio Pavilion Ballroom during lunch for the presentation of this and other exciting awards! The first panel discussion of Communicating for Safety focused the Foundations of Professionalism programs. Andy Marosvari, NATCA Professional Standards Representative and NATCA NSC member, and Robert Mickolayck, CSA En Route Chair and SUPCOM moderated the six -person panel. Panelists included Jeff Richards, Fatigue Safety Steering Committee, NATCA (Fully Charged and Professional Standards); Garth Koleszar, Professional Standards and Turn Off, Tune In Representative, NATCA; Steve Hansen, Chairman, NATCA NSC (ATSAP); Joseph Teixeira, Vice President of Safety and Technical Training, ATO (ATSAP); Bob Jones, District Manager, New England Terminal Ops, ATO (Fully Charged); and Tom Boland III, Assistant District Manager, Southern Skies District, ATO (Professional Standards). The human element is vital in successfully implementing NextGen, and the panelists explained how the Foundations of Professionalism could increase that success. "You can have all the shiny equipment you want, you can have all the procedures in place, but if you don't have the professionals in the field … it's all for naught," said Richards. Teixeira agreed that it was fundamental for controllers and management to use Turn Off Tune In, Fully Charged, ATSAP, and Professional Standards to improve the future of the NAS. The panelists also encouraged attendees to take responsibility for professionalism in their workplace. "Nobody owns your profession but you," said Koleszar. "This is our job. We are the ones who create that system. We have the opportunity to manage who we are and what we can do." This panel focused on collaboration and communication between pilots and air traffic controllers. Steve Hansen, NATCA NSC, served as moderator. Panelists included Jason Demagalski, FAA; John Drexler, ALPA; Captain Mike Schilz, ALPA; Ric Loewen, NATCA; David Bricker, PhD, National Safety Committee, NATCA; and Dennis Kelly, National PBN Rep, NATCA. All panelists agreed that ensuring messages are received the way they are intended as an important issue. "As controllers and pilots we learn standard phraseology, but we sometimes get it wrong when we communicate," said Demagalski. Other issues covered included human factors in communication issues like knowing when communication is effective and a lengthy discussion on Crew Resource Management training. "The way to mitigate your workload and pilot's workload is to deliver clear instructions, keep information simple, and talk slowly when you can," said Loewen. AWARDS LUNCHEON Rio Pavilion Ballroom • 12:30 p.m. NATCA EVP Trish Gilbert and NATCA President Paul Rinaldi present Leanne Martin with the 2014 Steve Hansen Safety Activist Award.

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