NATCA Bookshelf

certification rates for trainees. Currently work is ongoing with N90 and ZNY. This work involves the identification of areas where training programs can be improved with an eye toward the implementation of HF concepts. Some of these concepts involve learning styles, cognitive understanding of the differences in learning, generational attitudes and teaching vs. evaluating in the OJT environment. Workshops have been delivered at N90 and a new set of certification standards are being developed. The concept here is for all stakeholders in the facility to agree on a standardized set of skills a trainee must possess at designated milestones in the training process before they can continue on in training. It is hoped these new standards will be transferrable to other facilities and be available sometime next summer. o Work is in progress on a new curriculum and workshop to deliver teamwork training. This training would utilize established HF research and concentrate on the social aspects of teams and groups who have to work together on a daily basis. Beta delivery of this is tentatively slated for MIA in April. o There is a lack of standardization across the safety office in human factors taxonomies. The goal is to utilize a standard set in investigations, ATSAP analysis and data mining. Work is progressing on allowing for HF assessment in the ATSAP database. o Have responded to a request from the Western ERC to provide individual SET. The office visited the facility and performed an assessment that uncovered some training and performance issues. A plan was formulated with an emphasis on the employee from a HF perspective. This training is ongoing and progressing well. In the process a protocol has been developed for widespread use should other facilities request help when traditional SET opportunities have not been successful. o Currently HF is not imbedded in the incident investigation process. The HF office is attempting to become a part of these investigations in order to provide expertise from a human factors perspective. It is believed that there is a lack of understanding and emphasis in uncovering where HF may play a role in an incident. This will require physical participation in investigations when they occur. · The Health and Wellness (HaW) Office is currently in the planning stage. The scope and substance of the office is still being discussed and collaborated on. Currently the following subjects have been tentatively agreed to: HaW focuses on personal life issues and characteristics that can impact human performance such as: o Social - impact of human relationships within and outside the work environment that can influence employee performance and overall wellness. o Physical - can impact ability to meet fitness for duty and overall health. o Emotional – effects how employees cope with life challenges such as feelings of sadness, stress, depression and loss. o Intellectual - how employees can improve their overall intellectual wellness. o Career - opportunities to contribute to the organization, advancement

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