A publication of the National Air Traffic Controllers Association
Issue link: http://natca.uberflip.com/i/654612
error and how the procedures, training , and people who work in the NAS are what help keep the system safe. The resiliency concept focuses on what they are doing correctly when the NAS is stressed as opposed to what they are doing wrong. o Mr. Barrett and his FAA counterpart performed a human performance assessment of C90. They found that C90 is doing many good t hings, but that they are suffering from structural HQ decisions concerning placement that is causing them to be very short staffed and working an inordinate amount of overtime. They should have a document soon that will elaborate on our concerns. o The team is working on delivering our teamwork workshops, FLM , and OJTI workshops to HCF sometime this year. They also will be delivering these to MIA and C90. o ZNY has invited the Human Performance Team to do a complete assessment of their training program similar to what they did with N90. • The Health and Wellness activities: o Mr. Barrett will be taking an online course dealing with Johnson & Johnson's human performance institute. o The Human Performance Office has received complaints from ARR ATCT about the woeful co nditions at this facility. Mr. Barrett has communicated with the ATM and NGL OSHA rep to see what his team can do to help the facility. NAS VOICE SYSTEM (NVS): Jon Shedden (ZFW) is the Arti cle 48 Representative for NVS. His report is below. • NAS Voice Sys tems (NVS) demo labs are currently running on Build 11. Build 12 is currently in development. This is the beginning of the final development stretch leading into Factory Acceptance Testing (FAT) scheduled to begin in November 2016. o The NVS Key Site facilit y representatives (SEA, S46, ZSE) visited the Harris Demo Lab in Melbourne, F la. for an on - site familiarization February 8th - 11th. During the visit the representatives were hands on with the system and overall the feedback was positive. Some of the items i dentified by the group were: borders for overlays sidetone knobs and/or better placement on the UTIL screen too many lines of text on G/G buttons font size too small change whole G/G DA for status vs badge cumbersome Call Transfer functionality brightness icons are too busy location of the Call Release button display of the speaker (or speaker with X) icon on G/G buttons (Call Alert) Number lists (e.g. the Inc Call Fwd page on UTIL) o Most of these items had been previously identified and are being addressed in future NVS builds.