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13 to the Facility Manager within ten days of the event giving rise to the grievance or within ten (10) days of the time the employee may have been reasonably expected to have learned of the event. The grievance shall be submitted on the standard grievance form and shall contain the name of the grievant, the alleged violation, the corrective action desired, the name of the Union Representative and whether the employee wishes to make an oral presentation. Failure to provide all of the information listed above will result in the grievance being returned for completion. The time limit will continue to run during the period the grievance is returned. If requested, the Facility Manager shall, prior to making a decision, afford the employee and/or the Union Representative an opportunity to present the grievance orally. The Facility Manager shall deliver the decision to the Union Representative or the employee as appropriate within ten (10) days following receipt of the written grievance or within ten days following the presentation, whichever is later. The decision shall be delivered either by certified mail, return receipt requested, or personally delivered. If the grievance is denied, the reason(s) for denial will be in the written response. Step 2. If the Union is not satisfied with the decision rendered in Step 1, the Union may within ten (10) days following receipt of the decision, advise the Area Manager that it wishes the matter to be reviewed by the appropriate Area Manager. The Union will be notified by certified mail, return receipt requested, within ten (10) days of the Area Manager decision. If the grievance is denied, the reason(s) for denial will be in the written response. Step 3. If the Union is not satisfied with the Area Manager's decision, the Union may advise the President, by certified mail, within 20 days that it desires the matter to be reviewed by the President or designee. The Union will be notified within 20 days, by certified mail, of the President's or designee's decision. If the grievance is denied, the reason(s) for denial shall be in writing. Step 4. The Union at the national level may, within 15 days following receipt of the Step 3 decision, notify the President by certified mail, return receipt requested, that it desires the matter be submitted to arbitration. Within 15 days after receipt of the request, an arbitrator shall be selected from the panel by the Parties by alternately striking names until one remains with the choice of first strike determined by the flip of a coin or as otherwise mutually agreed. Section 6. National grievance procedure: Step 1. In the case of any grievance which the Union at the national level may have against the Employer at the corporate level, or which the Employer at the corporate level may have against the Union at the national level, the moving Party shall at that level submit the grievance to the other Party in writing within twenty (20) calendar days of the time the moving Party may have been reasonably expected to have learned of the event and shall provide the following information: The facts upon which the grievance is based.

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