NATCA Bookshelf

the glass for the controller to know exactly how much space is needed (indicated in black) and the minimum required (indicated in red). It was well received when tested in France. The tool does not take into consideration airline or pilot individual variability. From a human performance perspective the increase in information on the glass was found to be both good and bad for different reasons. Discussion on Culture change in Organizations - The speaker used a case study from maintenance technicians to illustrate that a human centered design process should be the center of any change process. His observation is that you cannot effect future change through training classes or classroom activities. There has to be a fostering and development of an environment of trust among all the team members. He advocated for the 70/20/10 time approach for learning and change to occur. With special emphasis on the 70% where individual job related activities and experiences do the most good. Leadership has to be fully involved and transparent in order for the trusting environment to take hold. Power distance discussion - This speaker specialized in organizational culture and used Hofestede's power distance discussion to evaluate safety cultures within ANSPs. Power distance refers to the level of comfort the less powerful have with the distribution of power. He discovered that organizations and cultures with large power distances had a negative affect on safety culture in the organization. The US as a whole has a number of around 40, which is relatively high and contributes to the less powerful feeling like they generally do not matter to the leadership. Emotional resilience - ER is a characteristic that can be learned, developed and practiced. This talk centered on observations in NATS where 4 of 10 developmental failures were due to reasons other than technical competency. This is similar to the concept I floated over a year ago where we would recruit and train performance coaches. They also have embedded this program in the academy training, similar to what we are trying to do. Since the development of the program over 50 controllers have overcome non-technical issues and become productive members of the workforce. Personal Well-being and the three pillars of positive mental health - This discussion centered on surveys done of the pilot communities. It discovered that a person's mental, physical and social well-being are part of a 3 legged stool where if any one leg is missing, the pilot can experience feelings of depression, high stress and anxiety. The speaker predicted that these results would be similar in an ATC study. They will be conduction one in Europe in the coming year. Those were the discussions I felt had the most transference to what we are trying to accomplish. Ongoing projects N90 - There are resource and financial issues with this project. The contract is expiring at the end of the calendar year. AJT/AJI are working on a way to continue to fund the initiative using resources from other contractors or quite possibly the HPT. It may be some time next year before implementation of the standards takes place due to issues surrounding getting the facility trained and proficient at using them. HCF - No movement from AJI on whether or not we are going to engage in helping them and to what level.

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