NATCA Bookshelf

National Office Week in Review: January 24, 2018

A publication of the National Air Traffic Controllers Association

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WEEKLY MESSAGE FROM FAA ATO COO TERI BRISTOL Jan. 12, 2018 Getting Engaged, Without the Hassle of Wedding Planning Hi everyone, Our colleagues in the Office of Communications came to me last week and asked me to do an Instagram story. I jumped at the opportunity to share our accomplishments on a smart phone app. While I don't do a lot of social media personally, I know many of you get your information from several outlets, and I want to make sure I'm engaging with you in places where you are listening. Good communication is key to having an engaged workforce, and an engaged workforce is critical to having an effective organization. When we're happy at work that also means we're more innovative and likely to reach our full potential. We're better at every level if we like coming to work. One way to help us stay engaged is to make sure that we all know our ATO priorities and how we fit in. That isn't always easy to do in an organization that is as large and dispersed as ours. We communicate with our 32,000 employees NAS-wide using a lot of tools including this COO Weekly Message and the ATO Minute, and by hosting All Hands meetings like this week's ATO Forum. I hope you had a chance to attend the Forum, and if not, you can check it out here. Our Deputy Chief Operating Officer Tim Arel and I highlighted just a few of the major accomplishments from the last year, ranging from operational improvements and resiliency and contingency planning to advances in the way we integrate new entrants, communicate with international partners, manage programs, and acquire and retain employees. We discussed some important challenges ahead that will involve many of you, no matter where you sit. These include operational risk management, business acumen, program execution, and employee development. We talked about some organizational changes. The newest additions in my Officers Group are Vice President Jodi McCarthy from Mission Support Services, and Jeffrey Vincent, who is acting in our Safety and Technical Training Office. We also stood up a new organization this year, Flight Program Operations, led by David Boulter. And we also responded to many questions. We'd be happy to hear any feedback that you have about the Forum, so send it to atocoo@faa.gov. We hope to have these ATO Forums about twice a year so that we can communicate our joint priorities and continue to take your questions. Recently, I asked managers for feedback on a monthly call I do with them, and I got more than 200 survey responses asking me to keep the information coming. So I'm going to continue to reach out to you and I welcome hearing ideas from you as well.

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