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data controller Jennifer Harshbarger provided
assistance and coordination that enabled Mike to
provide service to the pilot with no distractions so
the full focus could be on getting him on the ground
safely as soon as possible.
Mike, Matt, and Jennifer's experience and teamwork
came together that day in October to provide a
positive outcome to a bad situation. Great Lakes
Regional Vice President Drew Macueen said it
best, " roughout the entire exchange they never
gave up or stopped working to nd more options,
while keeping the workload simple for a pilot trying
to navigate an aircra that was working against
him. e team went above and beyond to make sure
N2274X made it safely on the ground at Dayton
airport that day."
Congratulations to the 2024 Great Lakes Region,
Archie League Medal of Safety Award Winners,
Matthew Adair, Jennifer Harshbarger, and Michael Phillips!
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