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New England Region With daylight waning, and an aircraft stuck amidst rapidly-deteriorating weather conditions and mountainous ter- rain, timing is everything. And on Oct. 9, 2009, it was up to controllers Kevin Plante and Christopher Presley to help the pilot of N5151L beat the clock. N5151L's pilot had just found himself in a tricky situation as he was quickly losing hundreds of feet of altitude while simul- taneously unable to maintain a heading or constant speed; the seriousness of the sit- uation becoming evident as controller Kevin Plante kept his eyes peeled to radar. The aircraft initiated radio contact with Portland and advised it was VFR in IMC conditions with a transponder that didn't work. Knowing only the last position of the aircraft as the mountainous area of Fryeburg Fair, and receiving no radar re- turn for this particular aircraft, Plante quickly scanned his scope to locate a pri- mary radar return. Following the pilot's description of "circling," he was then able to correlate the primary return to ulti- mately locate the aircraft. Plante, aware that the pilot was suffering disorientations among the clouds, main- tained continuous dialog with the pilot and made a suggestion for the pilot to land at Portland using a surveillance ap- proach. N5151L: It's definitely an optical illusion up here. PLANTE: Looks like we kinda have you doing circles out there. I just need to fig- ure out a way to get you on a heading and have your wings level on that heading. N5151L: I'm getting a little disoriented and losing altitude substantially. A rated commercial pilot himself, Plante informed the pilot that there were two other commercially-rated pilots sitting in the radar room with to him in an effort to ease the shaken pilot. Reassuring phrases such as "We'll get you through this" and "We'll get you down no problem" were voiced to the pilot as he worked to get himself oriented with the current sur- roundings. During one loss of altitude, the pilot broke out below the cloud deck and was able to spot landmarks around the town of Wind- ham. Controller Chris Presley, who had al- ready terminated his flight data training and handed off other aircraft in order to assist Plante, immediately grabbed a road map off the shelf to help his friend guide the pilot to Portland. Using several inter- state highways, as well as pointing out lakes and various towns along the way, Presley relayed the directions through Plante until the runway approach lights were visible in the distance. Through Plante's composure, patience and pilot experience, and Presley's quick- thinking initiative and dedicated assis- tance, N5151L made it in right before the big storm – a goal undoubtedly achieved through a team successfully unifying to- wards a common goal. The skilled efforts of these two controllers transformed a complex situation consisting of various risky circumstances into one of a safe and happy ending. 14

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