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National Office Departmental Update, June 13, 2018

A publication of the National Air Traffic Controllers Association

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SAFETY AND TECHNOLOGY DEPARTMENT Week of June 4, 2018 HUMAN PERFORMANCE Jay Barrett (MIA) is the Article 114 Representative for Human Performance. His report is below. Human Factors Activities F11 - We performed an 8-month evaluation of using the training standards. We did interviews and surveys of personnel at the facility. We discovered some things we expected and some we didn't. The facility FLMs and OJTIs are frustrated with the amount of time required to fill out the training checklists. Part of this is a facility staffing issue in that not enough time is being allocated to do proper debriefs and training team meetings. We also found that changes will need to be made to the implementation plan to streamline certification for trainees doing well. We have drafted a report and will share it with AJI-2 management and the facility in the next week or so. Deployment of the Training Standards Very broad conceptual conversations have taken place concerning how and when the standards should be deployed. As previously noted, we only have standards for TRACONs at present. Leadership would like the development of En route and Tower standards ASAP. This would then involve integrating them into the curriculum and usage in the Academy. Training Culture Change In light of the feedback and information gleaned from the F11 assessment, we put forth the concept of changing training culture in such a way that it centers on making training a higher priority and focusing on more professionalism in administering the training program. This will be discussed further very soon in that this culture change will require a national effort and a large increase in resources. 3120.4 – A meeting was held with the 3120.4 rewrite group. We were able to get a briefing on all changes they will be proposing at end of June. While we were invited to do this somewhat late in their process, no harm was done due to the fact that the HP office is completely aligned and supportive of the direction this group has taken as far as training is concerned. Training Summit We attended and participated in a panel discussion at the AJI-2 training summit in OKC. Essentially, we briefed the training community on all the work we have been tasked with concerning training standards. We hope to leverage off line conversations into some much-needed training for FLMs and OJTIs. Visual Scanning Research We are in the process of trying to coordinate a study in support of Top 5 activities. This would be a CAMI study for tower controllers to see if we can detect patterns of commonality in scanning patterns that could then in some way be formalized and taught at the academy. We would travel to three facilities with tower simulators and conduct the protocols. A list of 10 towers has been selected and we will hopefully discuss with the facilities and find three volunteers in the next month or so.

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