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National Office Departmental Update, June 13, 2018

A publication of the National Air Traffic Controllers Association

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Performance Limits Research This is a research project we are working with NASA on to see if there are behavioral markers that veteran controllers exhibit when they are in a task intensive (high workload) situations. The goal of the research is to identify and then catalogue noticeable behaviors that could be compiled and used to inform controllers and supervisors on ways to preempt or mitigate high workload situations prior to them stressing the resiliency of the system. We have narrowed this down to a combination of 12 Centers, Towers, and TRACONs. We would like to visit one facility in each option. We hope to have coordination accomplished in the next month or so. ATC Field Training Effectiveness This research project is a follow on from one CAMI recently completed in surveying controllers who were unsuccessful in training. This research would dig a little deeper into factors perceived by field training teams (training managers, front-line managers (FLMs) and on-the-job training instructors (OJTIs) and developmentals as contributing to failure in ATC field qualification training. We would also like to Identify best practices in training effectiveness and make recommendations of interventions for mitigating possible field training failures. This activity will focus on a center with a high success rate and one with a much lower success rate. We will also do the same in a TRACON. Safety Culture Debrief Two activities occurred here. First, we visited with TPA and were able to completely debrief the facility on the results, takeaways and recommendations from the assessment we performed last fall. The facility is doing well and has begun working on making some of the changes suggested in the report. We also briefed the COG about the process and results obtained at TPA and offered to share information with the collaboration team and right from the start team. Some of activities overlap, but the safety culture process focuses on the workforce more than the labor management or collaboration relationship. Recurrent Training Jason and I were subjected to filming for the next round of recurrent training. We contributed to the topics with fact-based occurrences and science-based research results. Health & Wellness PFS – This month's product will discuss the results from phase one of the visual scanning research that was completed last year. The activity mentioned above is a follow-on from this study and our goal is to use current CPCs rather than retired or non- bargaining unit personnel. Fatigue Modeling software – We have been discussing whether to shift the use of our modeling software from SAFTE-FAST to a product called FAID. The distinction is subtle, but important. In essence FAID will take into consideration all time worked including overtime and give a work-based hazard score. SAFTE works a little different in that it focuses on sleep and rest activities to predict performance. FSSC Meeting

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