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12 Employer may notify the other affected Party of the complaint, problem or concern within ten (10) days of the event or discovery of the event giving rise to the complaint/problem/concern and try to resolve the complaint/ problem/concern informally by mutual agreement. A meeting will be held as soon as practicable, but no later than ten (10) days, to discuss the issue. Those in attendance will include the affected employee, the Union Facility Representative or designee, the Facility Manager or, if the Facility Manager so desires, the Employer's Area Manager and/or designee. The purpose of the discussion is to allow the employee, the Union and the Employer to freely present, receive and/or exchange information and their views on the situation. b. Any agreed to resolution under this Article shall fully resolve the complaint/problem/concern. c. In the event the Parties are unable to resolve the issue within ten (10) days of the meeting as described in Section 2.a., the employee and/or the Union may grieve the issue in accordance with Article 9 of this Agreement. ARTICLE 9 GRIEVANCE PROCEDURE Section 1. A grievance shall be defined as any complaint by a unit employee or the Union concerning any claimed violation of this Agreement or Employer personnel policies or regulations affecting conditions of employment. Section 2. This procedure provides the exclusive procedure available to the Parties and the employees in the unit for resolving grievances except as provided in Section 4 of this Article. Any employee(s) or the Union may file a grievance under this procedure. Bargaining unit employees and the Parties intend that the joint problem solving procedures of Article 8 shall be used to the fullest extent practicable to resolve problems before moving under this Article 9. Section 3. Employees are entitled to be assisted by the Union in the presentation of grievances. Any employee or group of employees covered by this procedure may present grievances with or without the assistance of the exclusive representative. No other individual(s), other than those designated by the Union, may serve as the employees' representative in the processing of a grievance under this procedure. The right of individual presentation does not include the right of taking the matter to arbitration unless the Union agrees to do so. Section 4. In the case of grievances concerning disciplinary actions, the Union may elect to utilize the procedures of Section 5 or Section 12. Section 5. Employee and facility grievance procedure: Step 1. An aggrieved employee or the Union shall submit a grievance, in writing,

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